Terms and Conditions

Overview

This website is operated by The Pilgrim Letters LLC. “We,” “us,” and “our” refer to The Pilgrim Letters. By visiting our site and/or purchasing from us, you agree to these Terms of Service (“Terms”), as well as our Privacy Policy, Return & Refund Policy, and Shipping Policy.

Using Our Site

Please read these Terms carefully. By accessing any part of the site, you agree to be bound by them. If you do not agree, do not use the site or our services. Any new features or tools are also subject to these Terms. We may update Terms by posting changes here; continued use after changes are posted means you accept the revised Terms.

E-Commerce Platform

Our store is provided by a third-party e-commerce platform that enables secure order processing.

1. Online Store Terms

You represent you are at least the age of majority in your jurisdiction, or you are the age of majority and consent to minor dependents using this site. You may not use our site or products for unlawful purposes or transmit malicious code. Breaches may result in immediate termination of access to our Services.

2. General Conditions

We may refuse service to anyone for lawful reasons at any time. Non-payment data may transmit unencrypted across networks; payment data is always encrypted. Do not reproduce, copy, sell, resell, or exploit any portion of the Service without our written permission. Headings are for convenience only.

3. Site Information

Content is provided for general information and may not be current, complete, or accurate. Historical information is for reference. We may modify site content at any time without obligation to update it. You are responsible for monitoring changes.

4. Changes to Services and Prices

Prices may change without notice. For story subscriptions, once purchased, your price will not increase during the active term unless you consent in writing (e.g., email). We may modify or discontinue the Service (or part of it) on thirty (30) days’ notice. We are not liable for any modification, price change, suspension, or discontinuance.

5. Products and Services

Some offerings are available exclusively online and in limited quantities. Returns/exchanges follow our Return & Refund Policy. We try to display colors/images accurately but cannot guarantee your screen’s display. We may limit sales, quantities, descriptions, pricing, and availability, and discontinue items at any time. Offers are void where prohibited. We do not warrant that products/services will meet your expectations or that errors will be corrected.

6. Billing and Account Information

We may refuse any order and limit or cancel quantities per person/household/order (including orders sharing an account, card, or address). If we change or cancel an order, we may try to notify you using the contact details you provided. Provide current, complete, and accurate purchase/account info and promptly update contact and payment details. See our Return & Refund Policy for more details.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Use is at your own risk and subject to the third party’s terms. Future features/services will also be subject to these Terms.

8. Third-Party Links

Third-party content/links may appear on the site. We are not responsible for examining or evaluating third-party content and assume no liability for it. Review third-party policies before engaging in transactions.

9. User Submissions (Comments, Feedback, Ideas)

If you submit ideas, suggestions, proposals, plans, or other materials (“comments”), you grant us a nonexclusive, transferable, sublicensable, royalty-free, worldwide license to use, edit, publish, translate, distribute, and exploit those comments in any medium without obligation to keep them confidential, compensate you, or respond. You are solely responsible for your submissions and agree they will not violate third-party rights, contain unlawful/obscene material, or include malware.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Information may occasionally contain typographical errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We may correct errors, update information, or cancel orders if information is inaccurate at any time without notice (including after you submit an order). We are not obligated to update information except as required by law.

12. Prohibited Uses

You must not use the site or its content for unlawful purposes; to solicit unlawful acts; to violate laws/regulations; to infringe intellectual-property rights; to harass, abuse, defame, or discriminate; to submit false or misleading info; to upload malware; to collect or track personal information; to spam/phish/scrape; for obscene or immoral purposes; or to interfere with security features. We may terminate your access for violations.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate. We may remove or cancel the Service at any time without notice. Except where expressly stated by us in writing, the Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, The Pilgrim Letters and its owners, officers, employees, agents, contractors, suppliers, service providers, and licensors are not liable for indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, or replacement costs) arising from your use of the Service or products—even if advised of the possibility. Where exclusions are limited by law, our liability is limited to the maximum extent permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Pilgrim Letters and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or of any law, or your violation of any third-party right.

15. Severability

If any provision of these Terms is unlawful, void, or unenforceable, that portion will be enforced to the maximum extent permitted and the unenforceable portion deemed severed; the remainder remains in full force.

16. Termination

Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of the site and notifying us. We may terminate if you fail—or we suspect you have failed—to comply with these Terms; you will remain liable for amounts due through the termination date, and we may deny access to the Services.

17. Entire Agreement

These Terms and the policies we post on the site—including the Privacy Policy, Return & Refund Policy, and Shipping Policy—constitute the entire agreement between you and The Pilgrim Letters and supersede all prior agreements, communications, and proposals. Our failure to enforce any right or provision is not a waiver. Ambiguities are not construed against the drafting party.

18. Intellectual Property and Copyright

All content available on or purchased through The Pilgrim Letters website (including text, stories, letters, artwork, photographs, designs, and product descriptions) is the property of The Pilgrim Letters LLC and protected by United States and international copyright law.

You may not copy, reproduce, modify, distribute, display, or create derivative works in digital or physical forms from any material on this site or purchased through this site without prior written consent.

Limited quotations or social media shares for the purpose of review or promotion are welcome with proper credit and a direct link to our website

19. Governing Law

These Terms and any separate agreements by which we provide Services are governed by the laws of the State of Georgia. Venue and jurisdiction lie in the state or federal courts located in Cherokee County, Georgia, United States of America.

20. Changes to These Terms

You can review the current version of the Terms at any time on this page. We may update, change, or replace any part of these Terms by posting updates here. It is your responsibility to check this page periodically. Your continued use of the site or Services after changes are posted constitutes acceptance.