Frequently Asked Questions
Find answers to all your Catholic letter subscription questions, from shipping and renewals to what’s included in your pilgrimage by mail.
What are The Pilgrim Letters?
The Pilgrim Letters is a Catholic journey by mail—beautiful letters and keepsake inserts that help you walk through miracles, apparitions, and the life of faith slowly and prayerfully.
What will I receive?
Two letters per month, plus companion keepsakes designed to be read, kept, and returned to over time.
Do subscriptions auto-renew?
Monthly subscriptions renew automatically each month for the 12-month series. Pay in Full is a single payment and does not renew.
Can I choose when my letters begin?
Most orders begin right away—no start date is needed. If you need a specific start time (for a gift), add it in Customer Notes (optional) at checkout.
Your first letter typically ships within 3 business days. After the first letter, all remaining mailings follow our regular schedule on the 2nd & 4th Thursday of each month.
For full details, please see our Shipping Policy.
How do I give The Pilgrim Letters as a gift?
1) Choose a series. Select Monthly or Pay in Full and add it to your cart.
2) Enter the recipient’s address. At checkout, enter the recipient’s address in Shipping Address. Add an optional gift note in Customer Notes (optional). If you need a specific start time, include it there. The first letter will ship within 3 business days of that date.
3) Use your billing information. Enter your billing details (yours). You’ll receive a confirmation email after checkout.
For full details, please see our Shipping Policy.
How do I send to multiple recipients?
For different shipping addresses, please place a separate order for each recipient.
When will I receive my order?
Your first letter typically ships within 3 business days.
After the first letter, all remaining mailings follow our regular schedule on the 2nd & 4th Thursday of each month.
International shipping: Yes, we ship internationally. International delivery may take up to 6 weeks.
If you need a specific start time (for a gift), you may add a note in Customer Notes at checkout.
See our Mailing Dates for the upcoming schedule. For delivery timeframes and full details, please see our Shipping Policy.
Still waiting? Email support@thepilgrimletters.com and we’ll help.
